NEW The web shop is open: order by 4 pm (Sundays by 1 pm) and pick up two hours later. Start browsing ๐Ÿšš Free delivery over $75, within 8 miles
HARTWELL & SONS ยท HARDWARE ยท โ˜… ยท EST. 1952 Neighborhood hardware Hartwell & Sons Hardware
๐Ÿ“ž Phone orders · ask for the counter Real person, no menu
(330) 555-0142
๐Ÿ•–๐Ÿ•– Mon to Sat7 am to 6 pm
๐Ÿ•˜๐Ÿ•˜ Sunday9 am to 3 pm
Right nowChecking the door

Serving the neighborhood since 1952 · Ask us how, we'll show you

Catalogue No. 71 · Fall and winter 2026 · Prices in US dollars

Everything for the job, and the know-how to finish it.

Three generations behind the same counter on Canal Street. Call us, or order here, and your parts will be pulled, bagged and waiting on the pick-up shelf in two hours. Ask Walt how it's done: that part is free.

Quick search covers every listed item by name, part number and aisle.

๐Ÿ“– Browse the catalogue or call (330) 555-0142
The back wall of an old hardware store: tall dark wooden pigeonhole shelves of hand-numbered bins, iron gear wheels on the side and daylight through large paned windows.
๐Ÿ“ฆPick-up in
2 hoursOrder by 4 pm, Sun. 1 pm
Plate 1. The back wall on Canal Street. Every bin is still numbered by hand, and Walt still knows what lives in each one. Photo: T6 Adventures, Pexels.

Page 1 · Front of the shop

On the shelves this week

The boxed ads from the front window, same as ever: how pick-up works, what's on sale, and what Walt would buy this week.

How pick-up works

Pick-up in 2 hours

Order here or by phone before 4 pm (Sundays, 1 pm). Your parts are pulled, bagged and tagged while you finish your coffee.

  1. 11.Fill your basket. Or phone the counter and read us the list.
  2. 22.We pull and bag it. You get a call when it is on the shelf.
  3. 33.Walk up to the pick-up shelf. Give your name and pay at the counter.
Several old hammers and other hand tools laid out on dark, weathered wooden boards.
Dept. A · Hand tools

The No. 7 claw hammer

Hickory handle, drop-forged head. Walt has sold the same one since 1974. Break it and we swap it.

๐Ÿ”จ Hand tools
-20%-20%
Fall yard sale · through Oct 31

Rakes, gloves & frost cloth

Twenty percent off while stocks last. The first hard frost is closer than you think.

  • Leaf rake, 24 tine$21.95$17.56
  • Goatskin gloves, pair$11.95$9.56
  • Frost cloth, 10 x 12 ft$14.95$11.96
Stacks of sawn lumber planks on pallets at an outdoor lumber yard, under a covered shed.
Dept. H · Lumber & yard

Cut to length, delivered free

The yard is open Monday to Saturday, 7 to 5. The first three cuts are on the house, and orders over $75 ride out on the blue truck within eight miles.

๐ŸŒฒ Lumber ๐Ÿšš Free over $75
A row of yellow-painted garden tools (hoes, a rake, a shovel, a pitchfork and a twig broom) standing against a dark wooden wall.
Dept. F · Garden

Put the garden to bed

Rake the leaves, drain the hose, wrap the spigot, and pull the tender plants in. Walt's checklist is on page 38, and everything on it is a short walk down aisle 7.

๐ŸŒฑ Garden department
๐ŸŒ™31ยฐF๐ŸŒ™ 31ยฐF

Frost watch tonight. Low of 31°F expected after midnight. Cover tender plants by dusk and drain the hose.

Page 4 · Price list No. 71 · prices as of 1 October 2026

The catalogue

The best-selling lines, with the same part numbers we use on the shop floor. Don't see it? We stock over 14,000 items, so call the counter.

Loading the price list…

Prices in US dollars. Sales tax is added at the counter.

Page 31 · At the back counter

Services

Things we do while you wait, no appointment needed. Most take under fifteen minutes. Ask at the counter, or phone ahead.

A locksmith's hands filing a key blank clamped in a small vise, with a red handle and fine metal shavings in the air.
House keys$2.50 each

๐Ÿ”‘ Key cutting

House, padlock, mailbox and file-cabinet keys, cut while you wait. About three minutes at the machine. Bring the original, not a copy of a copy.

  • House or padlock key$2.50
  • Three or more, each$1.75
  • Car key, metal blade only$4.95
  • Re-key a lock cylinder$12.00

Chipped car fobs: we cut the blade, your dealer programs the chip.

Close-up from above of open tins of paint in lavender, orange-red, teal, yellow and deep blue.
Test pot$4.95

๐ŸŽจ Paint matching

Bring a chip, a cabinet door or a photo of the wall. We scan it, mix it and hand you a test pot in about fifteen minutes. Your formula stays on file for touch-ups.

  • Boxcar Red
  • Millrace Green
  • Brass Rail
  • Canal Fog
  • Walt's Cardigan
  • Plaster Dust
  • Quart$14.95
  • Gallon (match is free)$38.99
๐ŸชŸ
Re-screen from$14.00

๐Ÿ“ Screen & glass repair

Bring the frame, not the whole window. Screens are re-meshed while you wait, glass is cut to size, and sash cords are replaced the same day.

  • Window screen, up to 36 in$14.00
  • Door or slider screen$22.00
  • Glass cut to size, per sq ft$4.00
  • Sash cord, per window$9.00
Close-up of a well-used cordless drill with a nail in its chuck, with more drills blurred behind it, against warm wood.
Rentals from$10 / 4 hrs

๐Ÿ”ง Tool rental

From a cordless hammer drill to a drum floor sander, by the half-day, day, weekend or week. Bring photo ID and a refundable deposit, and we'll show you how it works before you leave.

  • Hammer drill, 4 hours$14.00
  • Shop vacuum, a day$16.00
  • Pressure washer, weekend$82.00
Tool rental rate card Weekend runs Saturday 7 am to Monday 9 am. Deposits are refunded when the tool comes back clean.
Tool4 hrsDayWeekendWeekDeposit

๐Ÿงฎ What will it cost?

Pick a tool and a length of time. We'll add it up.

๐Ÿท๏ธ$14
$14.00plus a $50.00 refundable deposit.
๐Ÿ“ž Reserve it: (330) 555-0142

Page 38 · Free advice, since 1974

Ask Walt

Walt has answered roughly four hundred thousand questions at this counter. Here are six of the usual ones, with the parts to match. Add them in one tap.

01

My toilet keeps running

โฑ๏ธ 30 min๐Ÿ‘ Easy๐Ÿ’ง Dept. D
  1. Shut the valve under the tank, then flush to empty it.
  2. Unscrew the supply line and the big lock nut, and lift the old fill valve out.
  3. Set the new one so its top sits an inch above the overflow tube. Hand-tight plus a quarter turn.
  4. Reconnect, open the valve slowly, flush twice. Listen for the hiss to stop.
Parts: PL-4012 fill valve, PL-4511 supply line. About $18.
Close-up of a hand marking a lumber plank with a pencil against a yellow tape measure.
02

Measure twice, mark once

โฑ๏ธ 5 min๐Ÿ‘ Easy๐Ÿ“ Dept. A
  1. Hook the tape on the board's end and pull it flat and tight.
  2. Mark a sharp pencil V, not a line. The point is the measurement.
  3. Cut on the waste side so the mark stays on your board.
  4. The hook slides on purpose: its play equals its own thickness.
Parts: HT-1207 tape measure, 25 ft.
Four metal combination wrenches arranged in a row on a rustic wooden board.
03

The bolt won't budge

โฑ๏ธ 10 min๐Ÿ‘ Easy๐Ÿ”ง Dept. A
  1. A drop of penetrating oil, then go and make a coffee for ten minutes.
  2. Use the closed end of the wrench. It grips all six sides.
  3. Push with the heel of your hand. Pull and you'll skin a knuckle.
  4. Still stuck? Tighten a hair first, then loosen.
Parts: HT-1122 wrench set, 8 piece.
04

Don't paint below 50°F

โฑ๏ธ A weekendโ›‘๏ธ Moderate๐Ÿ–Œ๏ธ Dept. C
๐ŸŒก๏ธ50ยฐF50ยฐF

Interior latex wants the air and the wall at 50°F or warmer.

  1. Run the heat a day ahead and crack a window an inch for the fumes.
  2. Tape the trim, and peel the tape while the paint is still wet.
  3. Two thin coats beat one heavy one. Wait four hours between.
Parts: PA-3001 paint, PA-3102 roller kit, PA-3205 tape.
05

Winterize the hose bib

โฑ๏ธ 20 min๐Ÿ‘ Easyโ„๏ธ Before frost
  1. Unscrew the hose, drain it, and coil it indoors.
  2. Shut the inside valve that feeds the outside spigot, then open the spigot to drain.
  3. Wrap the spigot in frost cloth and tie it off.
  4. Leave the outside spigot open a crack so trapped water can expand.
Parts: GD-6514 frost cloth, 20% off this week.
06

Hang a heavy mirror on drywall

โฑ๏ธ 25 minโ›‘๏ธ Moderate๐Ÿ”ฉ Dept. G
  1. Knock for the studs, then mark them with painter's tape.
  2. No stud where you need it? Use anchors rated for twice the mirror's weight.
  3. Drill the pilot holes, set the anchors, and drive the screws until snug.
  4. Hang it, then check it with a level before you let go.
Parts: FS-7305 anchors, PT-2105 bit set.
A sunlit wooden workshop with a cluttered workbench and hand tools lined up on shelves above it.

Saturday fix-it clinic · Third Saturday, every month

Bring the broken thing. Walt will show you how.

A lamp that flickers, a drawer that sticks, a chair with one short leg. Two hours at the back bench with Walt and Meg, free, with coffee. You do the fixing, we hand you the tools.

๐Ÿ“…17 Oct

Saturday 17 October10 am to 12 noon, at the back of the store.
No sign-up. Free.

๐Ÿ’ฌ Ask a question first

Page 44 · Where to find us

Come on in

The brick building with the red door, one block up from the canal. Free parking behind the store, and the yard gate is on Mill Race Road.

214 Canal StreetPennock Falls, Ohio · one block up from the canal, red door
  • ๐Ÿ›ฃ๏ธFrom Route 30: take Exit 12 for Pennock Falls, left on Main Street, right on Canal Street.
  • ๐Ÿ…ฟ๏ธParking: free lot behind the store. Turn into Dowd Lane, one block past the library.
  • ๐ŸššTrucks and trailers: use the yard gate on Mill Race Road, Monday to Saturday 7 to 5.
  • ๐ŸšŒBy bus: the 14 stops at Canal and Main, a one-minute walk.
Opening hours
Mon to Sat7:00 am to 6:00 pm
Sunday9:00 am to 3:00 pm
The yardMon to Sat, 7 am to 5 pm
๐Ÿ“ž (330) 555-0142

Page 47 · Our story

Three generations, one counter

We're a small shop in a small town, and we'd like to keep it that way.

A wooden tool wall with hand planes, chisels, screwdrivers, saws and pliers hung in tidy rows.
Plate 4. The tool wall by the paint counter. Everything on it is for sale, except the red-handled plane. Photo: Barn Images, Unsplash.
  • ๐Ÿ”‘90,000keys cut since 1996
  • ๐Ÿ†Since 1968Little League sponsor
  • ๐Ÿ“ฆ14,000+items on the shelves
  • ๐Ÿค10% offfor veterans, always

Pennock Falls has been fixing things here since 1952

Harold Hartwell opened with one counter, six kegs of nails and a hand-lettered sign. His sons Walt and Ray joined the counter and the sign got longer. Today Walt's daughter Meg runs the books and her brother Tom runs the yard, and Walt still takes the questions nobody else can answer.

We sponsor the Pennock Falls Hammers, we run the Saturday fix-it clinic at the back bench, and we've never charged a neighbor for advice.

  1. 1952 Harold opens at 214 Canal Street with a counter and six kegs of nails.
  2. 1974 Walt, aged seventeen, starts behind the counter. The first of four hundred thousand questions.
  3. 1979 Ray joins. The sign gets painted: Hartwell & Sons.
  4. 1996 The paint counter and key machine arrive. The line gets longer.
  5. 2008 Meg and Tom take over the books and the yard.
  6. 2026 The web shop opens. The phone still rings first.

What the neighbors say

โญ4.5โ˜… 4.5

4.5 out of 5from 612 reviews on the Pennock Falls neighborhood board

๐Ÿ‘ตDolores M.Larkfield Street, since 1988

"Walt talked me through the toilet at nine at night over the phone. Parts were waiting the next morning in a paper bag with my name on it."

Rated 5 out of 5
๐ŸงขRay T.Contractor, two trucks

"I order the lumber by phone before 4 and the blue truck is on site by noon. Never short a stud in nine years."

Rated 5 out of 5
๐Ÿง‘Priya K.First apartment, third repair

"Went in not knowing what a fill valve was. Left with one, a roll of tape and a hand-drawn diagram. Fixed it in twenty minutes."

Rated 5 out of 5

Photo credits

Icons: with icons (withicons.com), MIT license. Fonts: Rokkitt and Courier Prime, via Google Fonts.

Hartwell & Sons is a fictional shop. The people, the street names, the prices, the part numbers and the phone number are all made up for this demo.